The Counselling Services Team aim to enable you to gain perspective about the issue(s) troubling you. Together, you will have the space to explore these issues, in a confidential environment and consider what might be stopping you from reaching your full potential. The aim of the counselling process is to allow you to understand and accept yourself, to change your behaviour to that which is more productive and rewarding for you, and to help you move towards becoming the person you want to be.

The Counsellors at Changing Pathways are trained to listen with empathy (by putting themselves in your shoes), whilst allowing you the freedom to reflect and explore your thoughts and feelings. All Counsellors adhere to the British Association for Counselling and Psychotherapy’s Code of Ethics and practice for Counsellors. Safe counselling practice requires regular supervision of the Counsellor by a more experienced independent Counsellor. Our Counsellors receive their supervision monthly, which maintains excellent counselling standards.

The counselling process begins with an initial short assessment. This provides you with an opportunity to decide whether you wish to go ahead. As regular attendance is a crucial part of the recovery journey, you should be prepared to commit to a minimum of 6 sessions and a maximum of 20 sessions. Each session lasts for 50 minutes, usually on the same day and time each week. If you are late, the session would normally finish at the usual time.

Confidentiality is of the utmost importance to our Counsellors. We will not disclose your details to any third party. However, should a Counsellor feel you are either a risk to yourself or another, they must pass this information on to the appropriate statutory agency, but would not do so without, whenever possible, informing you first.

This is a free service and in order to support as many service users as possible, we ask you to give a full 24 hours notice for cancelled appointments. In the event that an appointment is cancelled on two consecutive weeks, or if an appointment is missed without any prior cancellation, we will ask whether or not you wish to continue with your counselling or postpone it to a later date.

Our counselling service is not a standalone service that can be referred into by outside organisations.  A referral can only be made by our support practitioners for clients that are receiving refuge or outreach services.